Why does my water taste or smell different?The major source of drinking water for CPNMD is ground water aquifers. From October through April of each year we utilize our renewable water sources…
Water Hardness In the summer months, beginning in May and going through September, CPNMD's water comes from confined aquifers, and is considered soft, to moderately…
What is the white residue on my dishes, or the buildup on my showerhead?For CPNMD customers, this is most noticable in the winter month's when we are utilizing water treated by Highlands Ranch Water. The treated surface…
What are the black particles and flakes in my water?Black particles in water are usually caused by rubber gaskets breaking down in your plumbing and water systems within your house. Rubber gets old and…
Is my water safe to drink?Yes. CPNMD delivers water that meets or exceeds all state and federal drinking water regulations. All of our treated drinking water is tested…
Why do I have brown or rusty colored water? Brown or rusty colored water is commonly associated with your water heater. It is typically caused by the inside of your water heater tank starting to…
Why should I flush my water heater? Flushing your water heater should be performed at least once a year to remove sediment that accumulates on the bottom of the tank. This is especially…
How hard is our drinking water? What is the Ph? October- April We utilize our renewable water resources through an agreement with Highlands Ranch Water, you can follow the link below to get…
Why do we see crews flushing hydrants and wasting water when we are being asked to conserve?Iron is prevalent in our aquifer source water, and we do treat for it. However, we are unable to get 100% of it. A small amount of iron remains in…
Why does my water look cloudy? Periodically, water coming out of the tap may seem cloudy or milky in appearance. This is not harmful and is usually caused by the dissolved air that…
What are the small fish egg like beads in my water?Small fish egg like beads in your water is due to a problem with your water softener. The resin beads are bypassing the screens in the water softener…
